Top Notch Roofing & Exteriors FAQs

Learn More About Top Notch Roofing & Exteriors

Have a roofing-related question? We have the answer! Check out our FAQs below to learn more about our company and services.

  • What is the insurance claim process?

    Step 1.  Top Notch Roofing & Exteriors will provide a FREE property inspection (which includes hail damage inspection). Our certified inspector will inspect the exterior of the property and determine the extent of the damage. 


    Step 2.  If damage is noted, we will take photos of the damaged items. We will present a detailed photographic report of the roof and any other exterior items that may have been affected by the storms. 


    Step 3. Based on our report, we will recommend whether it warrants filing an insurance claim. If a claim is filed, a roof diagram and a detailed estimate of all damaged items will be provided to your insurance company.

  • Is Top Notch Roofing & Exteriors reliable?

    Top Notch & Exteriors experts have the experience and a proven track record for handling any type of project, both large and small. Call us today to speak with a roofing contractor!

  • Can you explain your commitment to quality?

    Top Notch Roofing & Exteriors crews and project managers are highly trained. We believe that quality control exists in the training. Each roofing contractor works hard to deliver the best products to improve your home from day one. Simply choosing the right material could result in as much as a 30 percent decrease in your home’s energy needs, according to Green Home Guide. That makes us the easy choice for a worry-free, professional experience.

  • Is the overall process simple?

    Getting started with us is easy. Simply call us or schedule your roof inspection online. Then leave the work to us. The roofing contractor will visit your home to assess the project and provide you with a step-by-step description of how the entire process works.

  • Is Top Notch Roofing & Exteriors Insured?

    As an experienced roofing contractor, we offer full workers' compensation and liability insurance, plus a five-year craftsmanship warranty on all our roofing services.

  • Do you have a satisfaction guarantee?

    We often require a deposit to book services with a roofing contractor. We collect final payment once the contract has been fulfilled and according to your standards and expectations. We also understand that every project is special and will work to resolve any issues to your satisfaction.

  • Will ice damage my roof and gutters?

    Yes, ice can cause significant damage if it builds up on your roof or inside your gutters. When snow melts and refreezes, the expanding ice can:


    • Lift or loosen shingles
    • Bend, crack, or pull gutters away from the home
    • Block proper drainage, causing water to pool
    • Add extra weight that strains roofing materials and gutter brackets

    Even a small amount of ice can lead to long-term wear, so it’s important to monitor buildup during winter.

  • Should I have someone inspect my roof and gutters for ice damming?

    Absolutely. Professional inspection is strongly recommended.


    Ice dams form when warm air inside your home melts roof snow, which then refreezes at the edge. This can trap water behind the ice, forcing it into your roofing system.


    A professional inspection can:


    • Identify early signs of ice dam formation
    • Check for hidden damage caused by freeze-thaw cycles
    • Evaluate insulation and ventilation issues that contribute to ice dams
    • Prevent expensive repairs by catching problems early
    • Top Notch Roofing & Exteriors can inspect your roof safely—saving you time, stress, and risk.
  • Can ice on my roof cause leaks?

    Yes, ice is one of the most common causes of winter roof leaks.


    When ice dams block water from draining, the trapped water may:


    • Seep under shingles
    • Enter the underlayment
    • Penetrate into attic spaces, ceilings, and walls

    Even if your roof is in good shape, the pressure and moisture buildup from ice can push water into areas it was never meant to go. Early removal and proper prevention are key to avoiding leaks.